Today, most emergency calls are made via mobile phones. Unfortunately, callers often do not know where they are.

Before the Public Service Answering Point (PSAP) can arrange the necessary assistance, they first need to try and define the exact location. This takes valuable time that can be life saving.

Similar to eCall, the enhanced emergency mobile phone locating system allows the PSAP or call center to quickly locate the caller. Depending on the technical equipment of the mobile phone, there are basically two technologies available. These are:

The most accurate positioning method using GPS

A special SPACE mobile application will be installed on mobile phones that are equipped with a GPS receiver. If an emergency call is being received, the current location of the caller is shown- if allowed by the caller- by pressing a button.

Cell localization with mobile network

Mobile phones that do not support GPS tracking can be located through the so-called GSM network cell localization. In this case, the network cell the user is using is determined. This method of localization is less accurate than the GPS, however, it requires no further technical requirements other than the mobile phone.

Today, both types of positioning- based on SPACE Tracker- are used by the German PSAPs through the Enhanced 112 (E112), to locate people in distress.

In addition the system also offers the option to create a health file listing all current illnesses, allergies and intolerances, medications, previous surgeries or any other relevant information. This file is stored and is always at your fingertips to be accessed in an emergency by the PSAP.

The enhanced cell phone emergency location-based SPACE Tracker meets all privacy and data security requirements and guarantees a rapid service- worldwide.